Shipping Policy

Shipping Policy – FREELIFE Culture

Last updated: May 12, 2025

At FREELIFE Culture, we are committed to delivering your orders promptly and efficiently. Below are the details of our shipping policy:

Order Processing Time

  • Processing Duration: Orders are processed within 8–12 business days.

  • Exclusions: Processing times do not include weekends or public holidays.

  • Notification: Once your order is shipped, you will receive an email with tracking information.

Shipping Rates & Delivery Times

  • Free Shipping: We offer free worldwide shipping on all orders.

  • Delivery Estimates:

    • Europe: 8–12 business days

    • United States & Canada: 8–15 business days

    • Rest of the World: 8–15 business days

  • Note: Delivery times may vary due to carrier delays or customs processing.

Order Tracking

Upon shipment, you will receive a tracking number via email to monitor your package's progress.

Customs, Duties, and Taxes

International orders may be subject to customs fees, duties, or taxes upon arrival in your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.

Missing or Delayed Packages

If your order hasn't arrived within the expected timeframe, please contact us at support@freelifeculture.com with your order number. We will work with the shipping carrier to resolve the issue.

Contact Us

For any questions or concerns regarding your order, feel free to reach out to us at support@freelifeculture.com.

Freelife supports these projects as part of its spirit and legacy. They are driven by the same energy we represent—taking risks, pushing personal limits, and overcoming mental barriers. In the practice of extreme sports, these values come alive, as athletes require confidence and determination to overcome fear and bring to life the move that was once just an idea.

A cliff jumping film made with the goal to motivate others to go out and film their own cliff jumping movies" - Pacome Pegaz

We proudly showcase the world’s leading freestyle cliff jumping competition. Where athletes come together to demonstrate their creativity, skills, and courage.