Shipping Policy
Shipping Policy – FREELIFE Culture
Last updated: May 12, 2025
At FREELIFE Culture, we are committed to delivering your orders promptly and efficiently. Below are the details of our shipping policy:
Order Processing Time
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Processing Duration: Orders are processed within 8–12 business days.
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Exclusions: Processing times do not include weekends or public holidays.
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Notification: Once your order is shipped, you will receive an email with tracking information.
Shipping Rates & Delivery Times
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Free Shipping: We offer free worldwide shipping on all orders.
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Delivery Estimates:
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Europe: 8–12 business days
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United States & Canada: 8–15 business days
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Rest of the World: 8–15 business days
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Note: Delivery times may vary due to carrier delays or customs processing.
Order Tracking
Upon shipment, you will receive a tracking number via email to monitor your package's progress.
Customs, Duties, and Taxes
International orders may be subject to customs fees, duties, or taxes upon arrival in your country. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.
Missing or Delayed Packages
If your order hasn't arrived within the expected timeframe, please contact us at support@freelifeculture.com with your order number. We will work with the shipping carrier to resolve the issue.
Contact Us
For any questions or concerns regarding your order, feel free to reach out to us at support@freelifeculture.com.